Privacy Policy - Sage AI Assistant WhatsApp Bot

    Effective Date: September 18, 2025

    Last Updated: September 18, 2025

    Introduction

    This Privacy Policy explains how Foundy ("we," "us," or "our") collects, uses, and protects your information when you interact with Sage, our AI-powered assistant through WhatsApp. Sage is an experimental AI tool designed for educational and informational purposes only.

    Information We Collect

    Messages and Communications

    • WhatsApp Messages: All text messages, voice notes, images, and documents you send to Sage
    • Phone Number: Your WhatsApp phone number for identification and response delivery
    • Message Metadata: Timestamps and message delivery status

    Automatically Collected Information

    • Usage Data: How you interact with Sage (frequency, session duration, feature usage)
    • Technical Data: Device type, WhatsApp version (provided by WhatsApp)

    How We Use Your Information

    Primary Purposes

    • AI Responses: Provide general business-related information and educational content
    • Conversation Context: Remember previous messages to maintain conversation flow (limited to last 10 messages)
    • Service Improvement: Analyze usage patterns to enhance the AI assistant's capabilities

    AI Processing

    • Your messages are processed by third-party AI services (OpenAI) to generate responses
    • Voice notes are transcribed using automated speech recognition technology
    • Images and documents are analyzed using AI vision models
    • All AI processing is automated - no human review of your messages

    Important Disclaimers

    Educational Purpose Only

    • Sage is an experimental AI assistant for educational and informational purposes only
    • Responses are generated by artificial intelligence and may contain errors or inaccuracies
    • This service does not constitute professional advice of any kind
    • Always consult qualified professionals for business, legal, financial, or other professional matters

    No Professional Services

    • We are not licensed business consultants, financial advisors, lawyers, or professional coaches
    • Sage does not provide professional services or advice
    • All interactions are purely informational and educational

    Data Storage and Retention

    Minimal Data Storage

    • Conversation Memory: Last 10 messages stored temporarily for context only
    • Session Data: Automatically cleared when conversation becomes inactive
    • No Permanent Storage: We do not permanently store your conversation history
    • No User Profiles: We do not create or maintain user profiles or accounts

    Data Location

    • Messages processed through secure cloud infrastructure
    • Data may be processed in the United States and European Union
    • All processing complies with applicable data protection laws

    Data Sharing

    Third-Party AI Services

    • OpenAI: Messages processed for AI responses (subject to OpenAI's privacy policy)
    • Meta/WhatsApp: Message delivery through WhatsApp Business API
    • n8n: Workflow automation platform for message processing

    Strict No-Sharing Policy

    • We do not sell, rent, or share your personal information for any commercial purposes
    • We do not share your conversations with other users or third parties
    • We do not use your data for marketing or advertising
    • Your information remains confidential within the technical processing requirements

    Your Rights and Control

    Complete Control

    • Stop Anytime: Simply stop messaging to discontinue service immediately
    • No Registration: No account creation or registration required
    • Data Deletion: Contact us to request immediate data deletion
    • No Tracking: We do not track users across other platforms or services

    European Users (GDPR Rights)

    • Right to access your personal data (limited to last 10 messages)
    • Right to rectification of inaccurate data
    • Right to erasure ("right to be forgotten")
    • Right to data portability
    • Right to object to processing
    • Right to withdraw consent at any time

    Security Measures

    Technical Safeguards

    • End-to-end encryption through WhatsApp platform
    • Secure API connections with authentication tokens
    • Regular security audits and system updates
    • Access restricted to authorized technical personnel only
    • No human access to conversation content

    Data Protection

    • Minimal data collection and processing
    • Automatic data deletion after session ends
    • No permanent storage of personal information
    • Industry-standard security protocols

    Children's Privacy

    This service is strictly for users 18 years and older. We do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has used this service, please contact us immediately for data removal.

    International Data Transfers

    Your information may be processed in countries other than your residence. We ensure appropriate safeguards are in place for international transfers in compliance with GDPR and other applicable data protection laws.

    Service Limitations

    Experimental Nature

    • This is an experimental AI service that may contain errors
    • Responses are not guaranteed to be accurate or complete
    • Service availability is not guaranteed
    • Features may change or be discontinued without notice

    No Warranties

    • We provide this service "as is" without warranties of any kind
    • We do not guarantee accuracy, completeness, or reliability of AI responses
    • Users assume all risks associated with using AI-generated information

    Changes to This Policy

    We may update this Privacy Policy periodically. Material changes will be communicated by:

    • Updating the "Last Updated" date above
    • Posting notifications through the AI assistant
    • Publishing updates on our website

    Continued use after changes constitutes acceptance of the updated policy.

    Contact Information

    Privacy Inquiries

    Email: privacy@dealflowagent.com

    Website: www.dealflowagent.com

    Data Protection Officer

    Email: dpo@dealflowagent.com

    Address: [Your Business Address]

    Technical Support

    WhatsApp: +1 555 772 2473 (message Sage directly)

    Email: support@dealflowagent.com

    Legal Compliance

    Data Processing Legal Basis (EU Users)

    • Legitimate Interest: Providing AI assistant services
    • Consent: When you initiate conversations with the AI
    • Performance of Service: Delivering requested information

    Data Minimization Principle

    We collect and process only the minimum data necessary:

    • Messages for AI processing and response generation
    • Phone numbers for message delivery only
    • Basic technical data for service functionality

    Automated Decision Making

    All responses are generated through automated AI processing. You have the right to:

    • Understand that all interactions are with artificial intelligence
    • Request information about AI processing logic
    • Object to automated processing
    • Seek human review of AI-generated content (contact support)

    Consent and Agreement

    By using this AI assistant through WhatsApp, you:

    • Acknowledge this is an experimental AI service
    • Understand responses are for informational/educational purposes only
    • Agree not to rely on AI responses for professional decisions
    • Consent to automated processing of your messages
    • Confirm you are 18 years or older

    IMPORTANT REMINDER

    This AI assistant is experimental and for educational purposes only. Always consult qualified professionals for business, legal, financial, or other professional advice.

    For questions about this Privacy Policy, contact privacy@dealflowagent.com