--- title: "WhatsApp Service Terms of Service | DealFlowAgent" description: "Please read the terms of service for using the DealFlowAgent WhatsApp coaching service. Your continued use of the service constitutes agreement to these terms." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "name": "DealFlowAgent", "legalName": "BTB Holdings Ltd", "alternateName": "BTB Holdings Ltd", "url": "https://www.dealflowagent.com", "logo": "https://www.dealflowagent.com/media/c2cf5053-aeb5-42f9-a18a-0e0ad1cd720c.webp", "identifier": { "@type": "PropertyValue", "name": "Companies House company number", "value": "15460344" }, "address": { "@type": "PostalAddress", "streetAddress": "The Foundry, Wandsworth", "addressLocality": "London", "postalCode": "SW18", "addressCountry": "GB" }, "sameAs": [ "https://www.linkedin.com/company/dealflowagent" ], "subOrganization": { "@type": "Organization", "name": "BTB Holdings USA LLC", "description": "Delaware limited liability company" } }, { "@context": "https://schema.org", "@type": "Organization", "@id": "https://www.dealflowagent.com/#organization", "name": "DealFlowAgent", "alternateName": "DealFlow Agent", "url": "https://www.dealflowagent.com", "logo": { "@type": "ImageObject", "url": "https://www.dealflowagent.com/media/a8c3dd54-ab81-40f5-995e-50fda69ec528.webp", "width": 512, "height": 512 }, "image": "https://www.dealflowagent.com/og-image.webp", "description": "DealFlowAgent is the leading specialist M&A advisor for building services and facilities management businesses, including fire and life safety, electrical, water hygiene and Legionella, lift and elevator maintenance, HVAC, plumbing and security, plus specialist healthcare clinics and care homes across the UK and US. £500K–£100M.", "foundingDate": "2024", "founders": [ { "@type": "Person", "name": "Joe Lewin", "jobTitle": "Founder & Managing Director" } ], "address": { "@type": "PostalAddress", "streetAddress": "Battersea Power Station", "addressLocality": "London", "addressCountry": "GB", "postalCode": "SW11" }, "contactPoint": [ { "@type": "ContactPoint", "telephone": "+44-20-7293-0327", "contactType": "sales", "availableLanguage": [ "English" ] }, { "@type": "ContactPoint", "email": "joe@dealflowagent.com", "contactType": "customer service" } ], "sameAs": [ "https://www.linkedin.com/company/dealflowagent", "https://twitter.com/dealflowagent" ], "areaServed": [ { "@type": "Country", "name": "United Kingdom" }, { "@type": "Country", "name": "United States" } ], "knowsAbout": [ "Mergers and Acquisitions", "Business Valuation", "Exit Planning", "M&A Advisory", "Business Sale", "Private Equity", "Building Services M&A", "Facilities Management M&A", "Fire and Life Safety M&A", "Electrical Contracting M&A", "Water Hygiene and Legionella Compliance M&A", "Lift and Elevator Maintenance M&A", "HVAC Business Sales", "Plumbing Business Sales", "Testing, Inspection and Certification M&A", "Healthcare Clinics and Care Home M&A" ], "slogan": "The specialist M&A advisor for building services, facilities management and healthcare." }, { "@context": "https://schema.org", "@graph": [ { "@type": "Person", "@id": "https://www.dealflowagent.com/#joe-lewin", "name": "Joe Lewin", "givenName": "Joe", "familyName": "Lewin", "jobTitle": "Founder and Managing Director", "description": "Founder of DealFlowAgent. Advises owners of building services, facilities management, compliance and testing, and specialist healthcare businesses on valuation, exit readiness and the end-to-end sale process across the UK and US.", "worksFor": { "@id": "https://www.dealflowagent.com/#organization" }, "url": "https://www.dealflowagent.com/about", "email": "joe@dealflowagent.com", "telephone": "+44-20-7293-0327", "knowsAbout": [ "Mergers and Acquisitions", "Business Valuation", "EBITDA Multiples", "Exit Planning", "Sell-Side M&A Advisory", "Building Services M&A", "Facilities Management M&A", "Healthcare Clinic and Care Home M&A" ], "sameAs": [ "https://www.linkedin.com/company/dealflowagent" ] }, { "@type": "Person", "@id": "https://www.dealflowagent.com/#duncan-moore", "name": "Duncan Moore", "givenName": "Duncan", "familyName": "Moore", "jobTitle": "M&A Deal Lead", "description": "M&A Deal Lead at DealFlowAgent. Formerly a Director at the largest M&A advisory firm in the UK, owned by K3 Capital, where he managed teams of M&A advisors, analysts and associates.", "worksFor": { "@id": "https://www.dealflowagent.com/#organization" }, "url": "https://www.dealflowagent.com/about", "knowsAbout": [ "Mergers and Acquisitions", "Sell-Side M&A Advisory", "Deal Origination", "Business Valuation", "Buyer Negotiation" ] }, { "@type": "Organization", "@id": "https://www.dealflowagent.com/#organization", "employee": [ { "@id": "https://www.dealflowagent.com/#joe-lewin" }, { "@id": "https://www.dealflowagent.com/#duncan-moore" } ] } ] }, { "@context": "https://schema.org", "@type": "WebSite", "@id": "https://www.dealflowagent.com/#website", "url": "https://www.dealflowagent.com", "name": "DealFlowAgent", "description": "Specialist M&A advisory for building services, facilities management and healthcare business owners in the UK and USA", "publisher": { "@id": "https://www.dealflowagent.com/#organization" }, "potentialAction": { "@type": "SearchAction", "target": { "@type": "EntryPoint", "urlTemplate": "https://www.dealflowagent.com/blog?q={search_term_string}" }, "query-input": "required name=search_term_string" }, "inLanguage": "en" } ] --- ![DealFlowAgent](/media/cdd89a92-72e0-43ba-b395-b02dba7012ab.webp) ## DealFlowAgent M&A Advisory - Dashboard - Your Profile - Sage AI Call - Your Exit Report - Book a Call - Onboarding - Settings Founder Sign Out # Terms of Service - Sage AI Assistant WhatsApp Bot **Effective Date:** September 18, 2025 **Last Updated:** September 18, 2025 ## Agreement to Terms By messaging Sage AI Assistant through WhatsApp, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use this service. ## Service Description ### What Sage AI Assistant Offers - **Experimental AI Technology:** Automated responses using artificial intelligence - **Educational Information:** General business-related information for learning purposes - **Conversational Interface:** Text, voice, image, and document processing capabilities - **Temporary Memory:** Limited context retention (last 10 messages only) ### Important Service Limitations - **Experimental Nature:** This is a beta/experimental AI service - **Educational Purpose Only:** All responses are for informational and educational purposes - **No Professional Services:** We do not provide professional advice, consulting, or coaching - **AI-Generated Content:** All responses are automated and may contain errors or inaccuracies - **No Guarantees:** We make no warranties about accuracy, completeness, or reliability ## Strict Usage Guidelines ### Permitted Uses Only - Learning about general business concepts and principles - Exploring AI conversation technology for educational purposes - Testing automated response capabilities - General informational inquiries ### Strictly Prohibited Uses - Relying on responses for business decisions or professional matters - Seeking or following professional advice of any kind - Sharing confidential, proprietary, or legally sensitive information - Using for any commercial or professional decision-making - Attempting to reverse-engineer or manipulate the AI system - Using for illegal activities or harmful purposes - Excessive messaging that disrupts service functionality - Sharing personal information of third parties ## User Responsibilities and Acknowledgments ### Critical User Acknowledgments - You understand this is experimental AI technology - You will not rely on AI responses for any professional or business decisions - You will consult qualified professionals for all professional matters - You understand AI responses may be inaccurate, incomplete, or misleading - You assume all risks associated with using AI-generated information ### Professional Consultation Requirement - Always consult licensed professionals for business, legal, financial, medical, or other professional matters - Do not use AI responses as a substitute for professional advice - Verify all information through appropriate professional channels - Understand that AI cannot replace human professional judgment ## Intellectual Property ### Your Content - You retain ownership of information you share - You grant us limited license to process messages for AI response generation only - We do not claim ownership of your ideas, concepts, or business information ### Our Content and Technology - The AI system, responses, and underlying technology are proprietary - You may not reproduce, distribute, or commercialize AI responses - You may not attempt to copy, reverse-engineer, or replicate our AI technology ## Privacy and Data Handling ### Minimal Data Processing - We process only the minimum data necessary for AI functionality - Conversation memory limited to last 10 messages only - No permanent storage of personal information or conversation history - See our Privacy Policy for complete data handling details ### No Human Review - All processing is automated - no human access to your messages - AI responses are generated without human intervention or oversight - Your conversations remain private within technical processing requirements ## Service Availability and Modifications ### Experimental Service Status - Service provided "as is" without guarantees of availability - Features may change, be modified, or discontinued without notice - We may suspend or terminate service at any time - No commitment to maintain current functionality or features ### Technical Limitations - AI responses may be delayed, unavailable, or contain errors - Voice transcription and image analysis have inherent limitations - Service depends on third-party AI providers and WhatsApp infrastructure ## Comprehensive Disclaimers ### No Professional Services - We are not licensed professionals in any field - We do not provide business consulting, financial advice, legal counsel, or professional coaching - All interactions are purely educational and informational - No professional relationship is created through use of this service ### No Warranties or Guarantees - Service provided "as is" without warranties of any kind - We disclaim all warranties, express or implied - No guarantee of accuracy, completeness, reliability, or fitness for any purpose - No guarantee of service availability or functionality ### AI Technology Limitations - AI responses are experimental and may contain significant errors - AI cannot understand context, nuance, or complex situations like humans - AI may provide outdated, incorrect, or inappropriate information - AI responses should never be considered authoritative or definitive ## Limitation of Liability ### Maximum Liability Limitation - Our total liability is limited to zero (service is currently free) - We are not liable for any damages, losses, or consequences arising from service use - We specifically disclaim liability for business losses, missed opportunities, or professional consequences ### Excluded Damages - No liability for indirect, consequential, punitive, or special damages - No liability for decisions made based on AI responses - No liability for third-party actions, services, or WhatsApp functionality - No liability for data loss, service interruptions, or technical failures ## User Indemnification You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from: - Your use of the service in violation of these Terms - Any decisions made based on AI-generated responses - Any reliance on AI information for professional or business purposes - Any false, misleading, or inappropriate information you provide ## Age and Capacity Requirements ### Strict Age Requirement - You must be at least 18 years old to use this service - You must have legal capacity to enter into binding agreements - You represent that you meet these requirements ### Parental Responsibility - Parents/guardians are responsible for ensuring minors do not access this service - Any use by minors will result in immediate service termination ## Termination ### Your Right to Terminate - Stop messaging at any time to immediately discontinue service - No penalties, fees, or obligations upon termination - Request data deletion by contacting support ### Our Right to Terminate - We may suspend or terminate service immediately for Terms violations - We may discontinue service at any time without notice - We may block users who misuse the service or violate Terms ## Governing Law and Disputes ### Legal Framework - These Terms are governed by the laws of \[Your Jurisdiction\] - Any disputes subject to exclusive jurisdiction of \[Your Jurisdiction\] courts - You waive any right to jury trial or class action participation ### Dispute Resolution - Good faith negotiation required before legal action - Binding arbitration for disputes under $10,000 - Each party bears own legal costs regardless of outcome ## Changes to Terms ### Modification Rights - We may modify these Terms at any time without prior notice - Continued use constitutes acceptance of modified Terms - Material changes will be communicated through the service when possible ### User Responsibility - Check Terms periodically for updates - Discontinue use if you disagree with any changes - No obligation to provide individual notice of changes ## Severability and Entire Agreement ### Severability If any provision is found unenforceable, remaining provisions continue in full effect. ### Entire Agreement These Terms and our Privacy Policy constitute the complete agreement between parties. ## Contact Information ### General Support Email: support@dealflowagent.com Website: www.dealflowagent.com ### Legal Inquiries Email: legal@dealflowagent.com Address: \[Your Business Address\] ### Service Access WhatsApp: +1 555 772 2473 (message Sage AI Assistant) ## Final Acknowledgment BY USING THIS AI ASSISTANT, YOU ACKNOWLEDGE THAT: 1. This is experimental AI technology for educational purposes only 2. You will not rely on AI responses for any professional or business decisions 3. You understand AI responses may be inaccurate or misleading 4. You will consult qualified professionals for all professional matters 5. You assume all risks associated with using this experimental service 6. You have read, understood, and agree to be bound by these Terms ### CRITICAL REMINDER This AI assistant is experimental technology for educational purposes only. Never rely on AI responses for professional, business, legal, financial, or other important decisions. Always consult qualified professionals. For questions about these Terms, contact **legal@dealflowagent.com**